Shipping and Returns

Shipping:

Items that are not personalised will be shipped within 5 days of ordering.

Items that are personalised may take longer to order stock (up to 7 days after ordering). Any personalised items will be confirmed by email with the customer before postage.

Items will be shipped via Royal Mail 2nd class delivery (normally 2 to 3 days) unless otherwise stated.

Returns:

Items that are faulty upon receipt can be returned - proof via photograph and email is requested. 

Items that are personalised are non-returnable unless a problem with the product.